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Can you lose your ectune vendor with ostrich????

Posted: Sat Sep 13, 2008 5:22 am
by blowngsr1
I was driving and logging stop off to make changes and the cal wont upload to the ostrich, then i get ectune not vendor error so I try to reset like I did when I had to switch back to crome for a day and it would not do anything except the ectune vendor thing. so i limped back home to get internet so i can request lic. and then it said ectune has received a ostrich change registration. whats going on. it has worked flawlessly for almost a month logged and tuned daily then this. Please help i want to drive my car Thanks Wes :( :( :( :( :( :( :cry: :cry: :cry:

Posted: Sat Sep 13, 2008 8:41 am
by calvin
ostrich serial number changed then.. very weird

Posted: Sun Sep 14, 2008 1:37 pm
by blowngsr1
got the new vendor lic everything is good now thanks for the fast reply and fast new lic Wes

Posted: Sun Sep 14, 2008 3:08 pm
by Gaskleppie
bad battery connection inside the ostrich? We have seen this before.

Posted: Sun Sep 14, 2008 3:11 pm
by calvin
vendor nor Serial can change your serial change. I think your ostrich got rested by software not from removing battery

Posted: Mon Sep 15, 2008 1:33 am
by JaredKaragen
could this have been a firmware update to the ostrich?

Posted: Mon Sep 15, 2008 8:50 am
by calvin
maybe updating from new to very old not sure.. but the serial number was wiped. I don't wipe serial numbers in ectune, only in ostrichResetTool posted in Hw section

Posted: Mon Sep 15, 2008 4:54 pm
by blowngsr1
it did what ever it did with no internet connection and the battery issue could be iffy because in the short time i had eCtune down i had to run Crome. it held and did not have any problems. i know that i am glad to have eCtune back. Best Honda tuning software yet Thanks Calvin Also i do not have any of the ostrich firmware anywhere in my computer.