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Force update to R9 now error

Posted: Sat Mar 21, 2009 12:20 pm
by Almighty-Si
I just force updated to R9 and now eCtune won't start. It goes through the motions when I try to open and right after checking for update, it gives me this... Image It sucks cause I was just literally going to go use the software right now...oh well.

Posted: Sat Mar 21, 2009 12:26 pm
by civic4g
same problem here

Posted: Sat Mar 21, 2009 12:49 pm
by calvin
Guys on the forum there somewhere the files to delete in document and settings. Also try deleting the pref files in ectune/settings. Can somebody zip there ectune folder for me and send it? It's working on my machine. I wonder wtf this is. Calvin @ ectune com Send from blackberry

Posted: Sat Mar 21, 2009 12:52 pm
by Almighty-Si
I'll look for the files you are talking about that need to be deleted. I will zip my folder and send it to you right now.

Posted: Sat Mar 21, 2009 12:54 pm
by darkb16a1
Guys, you need to update your .NET Framework to the latest version available. That will solve the problem. I had the same issue on my laptop, the crash is caused by incompatibility of Ectune with older dll from .NET framework(mscorwks.dll)

Posted: Sat Mar 21, 2009 1:05 pm
by Almighty-Si
My .NET frameworks is up to date...check for updates monthly.

Posted: Sat Mar 21, 2009 1:08 pm
by darkb16a1
What version do you have ? My 3.0 was too old, after updating to 3.5 SP1 problem is solved.

Posted: Sat Mar 21, 2009 1:17 pm
by 2bfi
Immediately after updating, I got a screen like yours. After rebooting, I was getting this error: MSGID 001H Image I sent an email to [email protected] and they asked for the machine ID and order receipt from xenocron. The reply was it might have been disabled by xenocron.com. They are checking on it. Could our problems be related?

Posted: Sat Mar 21, 2009 1:25 pm
by Almighty-Si
2bfi wrote:Immediately after updating, I got a screen like yours. After rebooting, I was getting this error: MSGID 001H I sent an email to [email protected] and they asked for the machine ID and order receipt from xenocron. The reply was it might have been disabled by xenocron.com. They are checking on it. Could our problems be related?
Possible they might be related. I sent Calvin my eCtune folder and he is going to have a look.
darkb16a1 wrote:What version do you have ? My 3.0 was too old, after updating to 3.5 SP1 problem is solved.
I have 3.5 SP1 installed for months.

Posted: Sat Mar 21, 2009 2:00 pm
by calvin
MSG001 is blocked machine ID. Block removed uploading now. I tested the version that one of the users send and it didn't have any problems. Just try the sp1 update again or delete. C:\\Documents and Settings\\<username>\\Application Data\\In4Tec Solutions

Posted: Sat Mar 21, 2009 2:00 pm
by calvin
other then that i don't have a clue and i have to debug on a pc.

Posted: Sat Mar 21, 2009 2:02 pm
by calvin
try force updating in 10 min

Posted: Sat Mar 21, 2009 2:14 pm
by Almighty-Si
Hold on Calvin don't go crazy. I just removed .NET 3.5 SP1 and before I tried to re-install it, I restarted my computer and opened eCtune with just .NET 3.0 installed and its open and loading my .cal now. I'm going into the garage right now to see if I can connect/log etc... I will get back to this thread when I test.

Posted: Sat Mar 21, 2009 2:36 pm
by kyhatch01
i updated every thing now ectune wont even load not sure the prob now

Posted: Sat Mar 21, 2009 2:38 pm
by calvin
i'll post when update is ready give it 15 min. uploading is slow