license expired?

jacer63 · Post by **jacer63** » Fri Mar 19, 2010 7:30 pm

i tried to open ectune today and got a message that my pro_ostrich license will expire on 3/14/10... wont open and say's my license is expired. i thought this was a lifetime license?

relic1 · Post by **relic1** » Fri Mar 19, 2010 11:49 pm

all licenses are one year... http://www.ectune.com/LicenseInformatio ... fault.aspx eCtune provides a one year license for most of our product versions. This includes the DIY and Pro versions. The one year license does not mean that you will have to purchase eCtune again after your one year license has expired, it only means that after that period you will need to re-register your copy of eCtune. This is a very painless process that takes only a few minutes to complete. Check your email that you registered with, the new file is likely all ready there.

jacer63 · Post by **jacer63** » Mon Mar 22, 2010 12:29 am

well i dont remeber how to renew license, do i wait for an email? whats the procedure for this?have already checked my email and no new ectune emal...

David974 · Post by **David974** » Mon Mar 22, 2010 2:37 am

you will receive an email with the new XML file

relic1 · Post by **relic1** » Mon Mar 22, 2010 12:23 pm

as per calvin ... \"all license that expire after a year are send a month in advance...\" if you havn't received anything, request one. I'd post how to, but I'm at work and not near my eCtune install. If I remember right it's under help, request license or something like that.

David974 · Post by **David974** » Mon Mar 22, 2010 1:15 pm

10 day ago i got mine i received it 6 day before the expiry date regards

jacer63 · Post by **jacer63** » Tue Mar 23, 2010 10:47 pm

relic1 wrote:as per calvin ... "all license that expire after a year are send a month in advance..." if you havn't received anything, request one. I'd post how to, but I'm at work and not near my eCtune install. If I remember right it's under help, request license or something like that.

not one email from ectune.. sent an email as it states when i try to open ectune, to [email protected] . still no response? this is frustrating...

JaredKaragen · Post by **JaredKaragen** » Wed Mar 24, 2010 5:35 pm

Delete old license.XML load ectune register as you did the first time... As long as your spam filter isn't catching it it should go through... Buy my last one came automated a week before.

jacer63 · Post by **jacer63** » Wed Mar 24, 2010 10:20 pm

thanks guys for all the suggestions... did recieve my new license today , so all is good... was gettin worried cause usually calvin is on top of it!