Just bought ecTune pro and nothing but problems.

thething96 · Post by **thething96** » Fri Dec 05, 2008 7:06 pm

Do you think its yahoo messing the file or a my retarded? the file is saved the way it should be, and once i have the file saved, where do i go from there? The email sent wasnt very specific, and me being a little computer illiterate doesnt help either. ill attach some pics.

elevation · Post by **elevation** » Fri Dec 05, 2008 8:15 pm

The file got saved and taged to open as a html file or explorer file or something. when you un zipped the files did you use a wizard program?you may have instructed it to use a certian program to open the file.

thething96 · Post by **thething96** » Fri Dec 05, 2008 11:48 pm

I used the same program to download ectune datalogger. i had to download a couple of programs like winrar and netframe work. i go to the email that has the file, download it to ectune folder, but what next? how should i download license to the emulator or whatever step is next? i did the force update and its saying i have the latest version of ectune. what do you guys suggest?

thething96 · Post by **thething96** » Fri Dec 05, 2008 11:52 pm

i just opened the file with wordpad and it went through, but i get a very long list of letters and numbers. is all this useful somehow?

thething96 · Post by **thething96** » Sat Dec 06, 2008 12:40 am

Calvin could you connect to my laptop and maybe give a hand please. I bought ectune tuesday and still cant use, getting very frustrated, im so eager to start using ectune, looks very good. thanks

thething96 · Post by **thething96** » Sat Dec 06, 2008 12:42 am

was i supposed to get a link to register the emulator? i was going through other posts, and read something about getting emulator link first, or am i wrong?

thething96 · Post by **thething96** » Sat Dec 06, 2008 12:55 am

another thing about requesting ostrich license? whats that about?

JaredKaragen · Post by **JaredKaragen** » Sat Dec 06, 2008 4:08 am

thething96 wrote:another thing about requesting ostrich license? whats that about?

every ostrich gets a serila number; security feature basically. but I always advise: save license.xml to your desktop first; make sure you get the "save as" dialogue. once saved, go to the ectune folder; (making sure ectune is not running) and manually delete any license.xml file and copying the file from the desktop. for the ostrich licensing; it is automated; all you do is request license, then check your email; it is almost instant in my experiences. follow the same procedure as above; but before downloading the new license.xml file, delete the old one off your desktop to prevent any foul-ups. Hopefully you have already gotten up and running =)

Post by **Gaskleppie** » Sat Dec 06, 2008 5:57 am

http://forum.ectune.com/viewtopic.php?t=1060 READ!!

thething96 · Post by **thething96** » Sun Dec 07, 2008 2:08 am

every time i try to open a link or file on the ectune website, i keep getting \"website did not allow acces\" and \"http 403 forbidden\". I arleady have the license saved under ectune folder, so where do i go from there? and how do i get the license.xml file to load into the registration, i tried to do that but nothing happens.

RoadXY · Post by **RoadXY** » Sun Dec 07, 2008 5:40 am

Above link works!

Post by **Gaskleppie** » Sun Dec 07, 2008 6:26 am

and how do i get the license.xml file to load into the registration, i tried to do that but nothing happens.

You dont have to do that! Just copy the license.xml file to the eCtune directory. Thats all! But because you are trying a lot of things your not suppose to do, maybe you damaged your windows installation. Maybe thats the reason why you get these kind of strange error messages... No one I know has these kinds of problems like you have now. Maybe some strange security package you have installed on your laptop? Maybe badly de-installed software, I dont know. You work with it, maybe you know...

thething96 · Post by **thething96** » Sun Dec 07, 2008 1:22 pm

first of i would like to thank everyone who helped me out and used a little of their time to get me going. Gaskleppie was right, it was the effing anti virus. i had to delete it and a whole bunch of old files. took me a while but finally its good to go. im about to go for a test drive, as soon as all this snow gets plowed from the streets. again, thanks to everyone, and sorry for being a pain in the rear end.

Post by **calvin** » Mon Dec 08, 2008 1:42 am

nice team work/support

Post by **Gaskleppie** » Mon Dec 08, 2008 3:27 am

nice team work/support

nice? glad that is worked out, but.......