fresh xp install and fresh eCtune install not working

malichite · Post by **malichite** » Tue Mar 24, 2009 1:24 am

I just purchased eCtune and installed it on my laptop. When I try to run it it says I need to update it. I run the force update and it comes back and says WebUpdate failed with error: The request failed with HTTP status 417: Expectation failed.. I did some reading and found out this could be date and time related. I rebuilt my machine from scratch, made sure the date and time were correct and then re installed. I still got the same error. I then uninstalled it and installed the newest version from I cant post links here as this is my first post dot com. Still get the same error. What am I doing wrong?

malichite · Post by **malichite** » Tue Mar 24, 2009 1:24 am

installed from here and still get the same issue. http://websrv.ectune.com/ectune.setup.current.rar

Post by **calvin** » Tue Mar 24, 2009 9:17 am

-Webservice was down -Do u have internet access? -firewalls blocking? -Try again

malichite · Post by **malichite** » Tue Mar 24, 2009 9:57 am

Internet Works fine Firewalls all disabled Still doesn't work.

Post by **calvin** » Tue Mar 24, 2009 10:43 am

at the end of the setup ectune does a force update. I just tested the websrv is up and running. pls try again and post your error msg. Send me a email so i can help u futher calvin @ ectune com

malichite · Post by **malichite** » Tue Mar 24, 2009 11:15 am

Took my laptop to work and plugged it in. Update went fine. Just sent my registration in. I am guessing there is something going on with my external firewall at the house. What ports does the update run on?

Post by **calvin** » Tue Mar 24, 2009 2:15 pm

it uses HTTP XML nothing special

malichite · Post by **malichite** » Tue Mar 24, 2009 2:19 pm

odd, I run smoothwall at the house. I am sure it is something to do with that. Regardless, I have it installed, just need my reg key now. Thanks for the responses!

RoadXY · Post by **RoadXY** » Wed Mar 25, 2009 6:17 am

Maybe try and reboot the firewall?

malichite · Post by **malichite** » Wed Mar 25, 2009 11:17 am

I have, it still didn't work. Ended up bypassing it just to do my update.

RoadXY · Post by **RoadXY** » Fri Mar 27, 2009 10:46 am

I also run an SIF (outbound firewall - PFsense) and only have ports 80, 443, 110 and 3389 opend up. Updating works like an charm!